Make Complaints Your Friend

Last week I was watching a TV programme which served up a valuable business lesson.   Here’s what happened.  Three […]








How Rugby Can Improve Your Business

I was recently reading an article written by Nick Farr-Jones and realised that much of what he was saying about […]








What’s the One Overt Message?

Pathetic as it may seem, we’ve never made a pull-up banner for the business.   The main problem has always […]








Xero. The Future.

It’s hard to believe that the web has been around for 20 years, but it’s only in recent years that […]








The Idiot’s Guide to the Reserve Bank’s View for 2011 & Onwards

You would have seen that the official cash rate (OCR) has remained unchanged at 3%, so it good to know […]








What Creates Business Value

I was thinking the other day about the 3 key financial results areas for all businesses – profit, cash and […]








Don’t Let the Buzzards Do you Over

I’ve had a few discussions in recent days with business owners concerned about their personal liability arising from work that […]








Death of the LAQC?

The draft legislation for the changes to the Qualifying company regime came out on 15 October, and the government is […]